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Frequently Asked Questions

General
Who does SOVRA serve?

SOVRA works exclusively with the public sector, supporting state and local governments, school districts, higher education, and other public organizations.

What makes SOVRA different from other procurement platforms?

SOVRA’s solutions are purpose-built for the public sector, offering highly configurable tools, a 360° procurement approach, and dedicated customer success teams to ensure ongoing value.

How scalable are SOVRA’s solutions?

SOVRA’s solutions are designed to meet the needs of organizations of all sizes, allowing you to address pressing challenges immediately and scale as your needs grow.

Can SOVRA’s solutions integrate with our current systems?

Yes, SOVRA offers seamless integrations with your existing financial and operational systems, ensuring a smooth and efficient transition.

Solutions
What is SOVRA's eProcurement solution, and how does it benefit public sector organizations?

Our eProcurement solution is an all-in-one platform designed specifically for the public sector. It eliminates manual work, ensures compliance, and provides a single, trusted record for all your procurement processes.

How does the Source-to-Contract solution streamline procurement?

Our Source-to-Contract solution empowers public procurement teams to streamline workflows, provide a central contract repository, and improve vendor performance, ensuring maximum efficiency and cost control.

What is the 360° Procurement approach?

Our 360° Procurement approach includes a positive vendor experience built into our solutions, helping companies across the US and Canada win more government business.

Products
What features does the Source module offer?

Source modernizes the sourcing workflow by transforming traditional practices into streamlined digital processes, enabling efficiency, transparency, and compliance.

How does the Purchase module enhance operational efficiency?

Purchase streamlines the procurement process from requisition to invoice, enhancing operational efficiency and control by digitizing the entire purchase-to-pay process.

What is the Shop module?

Shop is a web portal where government buyers can efficiently and compliantly shop your contracts and supplier catalogs, providing a consumer-like shopping experience tailored for the public sector.

Services
What support does SOVRA provide during implementation?

We offer a phase-based implementation approach, ensuring a smooth transition through every step of the project with clear communication, timely delivery, and stellar execution.

How does SOVRA ensure ongoing success after implementation?

Our commitment goes beyond implementation. We provide dedicated local support teams, regular client meetings, and quarterly reviews to ensure your continued success.

What training resources are available for users?

We offer unlimited access to flexible training resources, prioritizing high user adoption to maximize the value of your technology investment.

Budget Processes & Systems
What frameworks exist for government performance management?

Public managers and officers should adopt performance management frameworks to enhance planning, funding, and operations. Implementing modern strategies supports governmental evolution over time.

What are the top state and local government accounting systems?

Several solutions efficiently track and report public sector financials, including SAP Oracle, QuickBooks, Workday, and many more.

What is the local government annual budget process?

While specifics vary by state, the process generally includes stages such as preparation, approval, implementation, and evaluation.

Capital Projects & Planning
What is capital planning?

It involves creating a capital improvement plan (CIP) with two parts: a capital budget for the upcoming year’s spending and a capital program outlining future projects.

How can I improve my capital improvement plan?

Start by understanding the essential components, such as project prioritization, funding sources, and timelines, to enhance your CIP.

How to distinguish capital projects from maintenance needs?

Regular maintenance should be included in the operating budget, while capital projects, which often involve significant investments, belong in the capital budget.

Government Technology
How can I create a strategy for SaaS alerts and notifications?

Begin by assessing your organization’s needs, then gradually implement real-time monitoring to protect against data theft and enhance security.

Welcome to the future of buying for the Public Sector!

Want to learn more about how our services can help you achieve your goals?
We’d be glad to discuss it with you!

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